FAQ

All of our orders are of the utmost importance to us and so we make sure to ship all in-stock and synthetics orders daily, Monday – Friday.

All of our human hair units take up to 4-6 weeks to be created and a selection of delivery options will be provided at checkout, including express shipping (at an additional cost). Once your order is ready for shipment, a tracking email will be sent to you so you can follow the delivery journey of your order.

Express Shipping within Australia: This option is generally next day delivery but can be up to 3 working days depending on your local area.

Standard Shipping within Australia – 3-5 working days.

Express Shipping within New Zealand– 3-5 working days

Standard Shipping with New Zealand – Up to 10 days

We ship Monday to Friday. In-stock and synthetics orders placed after 1 pm on a Friday will be shipped Monday.

Express shipping is through Australia Post, Express is next-day delivery unless you live in a rural area. Rural areas are 1-2 days delivery time.

Free general shipping generally delivered within 3-5 days of shipment depending on your location.

Please keep in mind public holidays, Christmas season or weekends may affect the above shipping times.

If you’d like to visit our store on the Gold Coast, please pop by during our opening hours. Alternatively, if you’d like a one-on-one consultation, an appointment is necessary. Our consultations are completely free and can be done online, over the phone or in-store. You can book your appointment via this link

Yes! Our couture wig boutique is based on the Gold Coast, QLD. Our address is: Shop 4b/250 Olsen Ave, Parkwood QLD 4214

We are open by appointment, which you can book here: lfa-106993.square.site/ 

Our studio is a dream come true for us to create your hair dreams in. As well as this being where we design, create and ship our units. We also have an amazing studio that is warm, comfortable and discrete. We aim to make everyone feel at home and are here to answer all your questions.

At Lace Fronts Australia, we pride ourselves in crafting our human hair wigs with love and care in our Gold Coast store. We steer clear of mass-produced imports, using trusted international suppliers and ensuring that each wig is made with tested procedures to produce only the best results. As we use on-site stylists, we’re able to offer versatility in colour and style, as well as provide amazing aftercare services.

As an Australian company, our main priority is providing consistent quality to everyone who comes to us seeking a wig. We genuinely care about our clients, and that’s why we exclusively use 100% Brazilian hair to create all our Human Hair units and high-quality synthetic fibres for our Luxe Synthetic collection. Our focus is on providing the highest quality hair possible, resulting in a soft finish, flawless hairlines, and plenty of parting space. We’re also committed to using only professional vegan products when colouring and styling our units.

We’re dedicated to empowering our clients, and that’s evident in everything we do. Our team is made up of compassionate hair experts and stylists who have over 30 years of combined experience in the industry. We’re here for you every step of the way, ensuring that you leave our store feeling confident and content with your new wig.

No, wigs are super easy to put on and wear! Once your natural hair is braided or tucked under one of our comfortable wig caps (they come free with all orders), all you need to do is put the wig on. Once you’ve adjusted the hairline to where you want your wig to sit, you can secure the clips at the back or, adjust the straps and style your wig as you’d like. The more you do it, the better and faster you will get! Practice makes perfect.

Wigs serve a variety of purposes, from safeguarding your natural hair to fulfilling religious and cultural requirements, to helping regain your confidence during medical treatments that result in hair loss.

At Lace Fronts Australia, our wigs are designed to be versatile and can be worn with or without natural hair. We have customers with long hair who choose to wear our wigs for a variety of reasons.

We understand that choosing the right wig can be a difficult decision. We want to ensure that our clients make an informed decision that suits their needs. It’s important to consider what you can achieve with your hairstyle and how long you want your wig to last.

For those seeking versatility and durability, we highly recommend human hair wigs. The soft, high-quality hair can be parted in any direction and styled to your liking, and can last up to three years even with daily wear.

Synthetic hair wigs, unfortunately, have a shorter lifespan and can lose their softness over time. However, with proper care and maintenance, you can help extend the life of your synthetic wig.

Ultimately, the main differences come down to style options and achieving a natural look and feel. Our compassionate team is always available to discuss your options and help you make the best choice for your needs.

We recommend three essential tips for maintaining your synthetic hair:

First, use an affordable shampoo and conditioner. While we offer some fantastic Muk products that are both luxurious and fragrant, we understand that they may not fit everyone’s budget. You don’t have to sacrifice beautiful hair just because of the cost. We’ve included a link below if you’re interested in checking out the products we carry

Second, let your hair air dry and use a leave-in conditioning spray. This will help keep your hair hydrated and healthy.

Finally, we highly recommend steaming your synthetic hair. Steaming will enhance the hair’s texture and increase its longevity. It’s a simple yet effective way to keep your synthetic hair looking its best.

All the essentials

Absolutely! That’s one of the great features for human hair wigs. To extend the lifespan of your huma hair wig, it’s important to protect it with a thermal protector. If you’re using thermal protection, you can safely use heat tools to blow dry and straighten your wig. For human hair wigs, we recommend keeping the temperature below 170 degrees to prevent damage. One of the benefits of our human hair wigs is that you can treat them just like your natural hair when it comes to using heat tools.

When washing and styling your human hair wig, you can follow the same steps as you would for your own hair. After washing, you can let the wig air dry and apply Thermal Protector Spray and Leave-in Conditioner Spray to give it a gentle wave. Alternatively, you can use heat tools to achieve a silky straight or curly finish. Be sure to explore our range of wig care options to keep your wig looking its best.

All the essentials

Styling a synthetic? Check the answer below for details.

Our synthetic wigs can be heat-styled up to 180 degrees. If you want to straighten your wig, it’s an easy process. However, if you prefer curls, you’ll need to hold or pin the curls until the wig has cooled to help set the shape. It’s generally more cost-effective to purchase a curly wig if you want curls or a straight wig if you want a straight style, as styling can be time-consuming.

Shorter styles are particularly easy to manipulate with heat for face-framing effects. For best results, we highly recommend using a steamer when styling your wig. This adds moisture to the fibers and helps to repair the wig as you style it.

Cutting lace seems daunting but it’s actually quite easy! Before cutting the lace on your human hair wig, you need to decide whether you want to glue the wig or not. We cut the lace quite close to the hairline, but not too close – leave about a cm to play with. The lace is made to blend in with your skin, if it isn’t a 100% match use makeup to colour correct! The more jaggered the hairline is the better as it will give a more natural appearance.

Check out our latest tutorial to help you through the process https://youtu.be/xTppI8WmWcA

 

 

To find out the correct size for your new human hair wig, please use the chart below to measure your head.

If you are in-between sizes, please contact us so we can provide advice and recommendation. All synthetic wigs are one size fits all with an adjustable strap at the nape for more customizable fit.

If you have any issues with measuring or additional questions, please don’t hesitate to email us at info@lacefronts.com.au or call 0406305771.

Lace Fronts Australia human hair wig sizing chart

Bleached knots refer to the process of lightening the knots on a lace front wig. These knots are where the hair is tied to the lace on the front part of the wig. At Lace Fronts Australia, our units are tied with single knots all around the hairline, and we use the bleaching process to create the illusion that the hair is growing directly from your scalp. This gives you a completely natural look without any need for additional alterations.

With our lace front wigs, you can enjoy a ready-to-go style without the need for any additional styling or prepping. Once you receive your wig, it’s ready to wear and enjoy!

At Lace Fronts Australia, we’re a supportive and all-inclusive brand that’s dedicated to empowering everyone. We understand the importance of discretion, offering free phone consultations to ensure that you feel comfortable and confident in your choice of wig. We also invite you to book an appointment and come to our Gold Coast store located next to the Griffith University Hospital, if you are able.

Our hands-on founder, Samantha, has always been embedded in grassroots efforts to help others. As a mother raising two children, she sold her first wig from her home in 2017. Fast-forward six years later, and through hard work, commitment, and the support of her loving family and team, she’s created the Lace Fronts Australia that we all know and love.

Our mission is to connect with people across Australia, whether they’re going through the painful journey of hair loss due to sickness or medical treatments or simply looking to change up their look without a long-term commitment. Samantha’s compassionate demeanour and eye for detail are at the forefront of what Lace Fronts Australia stands for.

Quality and empowerment are our key objectives, and we have a dedicated team that’s committed to helping you feel confident and beautiful. We understand that everyone’s wig journey is unique, which is why we offer a tailored service, providing couture wigs to ensure you find the ideal hair that meets your specific needs. At Lace Fronts Australia, we’re here to support you every step of the way.

If you have an urgent enquiry, please text or call 0406 305 771. If we are unable to answer the call we maybe with a clients please text us so we’re aware of the issue and can contact you straight away.

At Lace Fronts Australia, we’re committed to providing consistent quality and clear communication with our clients. That’s why for our human hair lace front wigs, we only use 100% Brazilian hair. We receive our hair and transform it into stunning lace front wigs with pre-plucked hairlines and gorgeous transparent lace, all while using vegan products.

Our professional hairdressers, with over 30 combined years of experience, carefully hand-color each unit to suit your needs. We’re constantly quality checking our products to ensure that we’re producing the best possible wigs for our clients.

In the hair industry, the term “Remy” is often used without a clear understanding of its meaning. Remy hair refers to hair where all of the cuticles are aligned in one direction, and this is something you can always expect from Lace Fronts Australia. We’re dedicated to providing you with consistent quality and clear communication every step of the way.

Both our synthetic and human hair wigs are suitable for everyday use, including at the gym. However, the type of wig you choose to wear may depend on the intensity of your workout and how much you tend to sweat. If you’re doing low-impact exercises, you can secure your wig with a wig grip that wraps around the nape of your neck.

It’s worth noting that the more you wear your wig, the more frequently you’ll need to wash it. Washing your wig too often can affect its lifespan. That being said, you can definitely wear your wig to the gym without it slipping off.

For more intense workouts or if you plan to wear your wig to the gym frequently, we recommend opting for a synthetic wig. This is a more affordable option that can better withstand perspiration and prolonged use. You can save your human hair wig for occasions when you’re not engaging in excessive physical activity.

Medical wigs are often marketed as a special category, but in reality, there’s no significant difference between them and regular human hair wigs. As long as you work with a reputable provider and find a high-quality wig that suits your needs, you don’t necessarily need to restrict yourself to medical wigs. A human hair wig, sold under any name, can be an excellent option for you, especially if you’re looking for a wig to help you during a difficult time. It’s crucial to maintain good communication with your provider and choose a wig that you feel comfortable with. I hope this information helps you in your search for a wig and that you can find one that meets your needs and makes you feel confident.

Certainly! You have the complete ability to create stunning styles for all our synthetic units! The possibilities are endless, as the length and style options allow for various desired outcomes. Our synthetic wigs eagerly await your artistic touch. Occasionally, it may be wise to strategically style them to ensure adequate coverage of any areas you prefer to keep concealed.

Shorter human hair units can last a lifetime, especially with regular steaming, washing, and the use of leave-in conditioner spray. With proper care, long synthetic units can also last a long time, although they may dry out and become tangled towards the end of their lifespan. To avoid pulling on the synthetic fibers and prolong the life of your unit, be sure to brush it regularly. If you’re concerned about tangling or matting, we highly recommend investing in a steamer (a regular clothing steamer), as this can significantly improve the longevity of your synthetic unit.

Definitely not. Our human hair wigs are the full luxury experience you will not have to brush the hair all day due to tangling or matting, and with the right simple care regime, your human hair unit will last you a lifetime.

Just like our clothes fit differently from person to person, so do our wigs. With the right fit, our human hair wigs can seamlessly blend with your natural self.

Life’s challenges are often unpredictable, but with our wigs, even if it’s just for a fleeting moment, you can regain a sense of control over your appearance. We understand that during difficult times, maintaining a sense of normality can seem impossible. However, our wigs act as a tool to enhance your natural beauty, allowing you to reclaim a sense of normalcy and regain control over your image.

We may not have all the answers, but we can empower you with our wigs. They provide a momentary reprieve, a chance for you to regain your power and regain a sense of control that might have felt lost. Our wigs offer you the freedom to be yourself again, giving you the confidence to reconnect with your inner beauty. With every wear, they become an extension of your identity, allowing you to embrace who you are and embrace the world with newfound assurance.