Shipping

All orders placed within Australia are shipped with FREE Express Shipping. This option is generally next-day delivery but can take up to 3 working days, depending on your local area.

All of our orders are of the utmost importance to us, so we make sure to ship all in-stock human hair and synthetic orders daily, Monday to Friday. (Orders placed after 1 pm on Friday will be shipped Monday.)

For online orders, please allow 2–4 weeks for your human hair wig to be made. Each unit is created in Australia by our professional hairdressers and stylists using premium materials and expert techniques.

In-store orders may require a longer turnaround time, typically 6–8 weeks, depending on your customisation and consultation. Your exact timeline will be confirmed during your visit.

Once completed, human hair wigs are shipped via Express Secure Shipping, including tracking and signature on delivery.

FREE gifts (included with human hair orders only) are shipped separately via Express Shipping as soon as possible.

Important: Please keep in mind that public holidays, holiday seasons, weekends, and customs processing times may affect the above shipping times. We appreciate your understanding and patience.