Your Cart is Empty

Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


Shipping times may vary depending on holiday seasons, however, we do ship orders every day (Monday - Friday) to ensure you have your new hair ASAP. Within Australia, with our express shipping option you can have your wig in 1-3 working days! Standard shipping can take 3-5 working days.

Shipping to NZ can take up to 8 days for express and around 12 for standard. Due to COVID there may be delays in some shipping times. 

No, wigs are actually super easy to put on and wear! ❤️ Once your natural hair is braided or tucked under one of the wig caps that comes with your wig, all you need to do is put the wig on. Once you've adjusted the hairline to where you want it to be place, you can secure the clips at the back of the wig, and style the wig as you'd like. The more you do it, the better and faster you will get! Practice makes perfect. 

You can sew in our human hair wigs! 

Yes! Our hair is amazing quality. We hate to brag but once you try our synthetic wigs, you'll probably forget they are synthetic. You can also use heat as you like up to 180 degrees (celsius) and style as you wish. The hair will not matte with the right care, and will last you a long time too.

Our human hair wigs are amazing quality too, they are made with Brazilian Human hair. They don't tangle!!! They are easy to care for and maintain. If you have any questions, feel free to contact us! 

We have some customers wearing our wigs for up to a year after purchasing! With the right care, and a little love, your wig can last you a very very long time. ❤️ 

Our wigs will not matte, but unfortunately synthetic wigs can tangle a little as they do not product natural oils to stop it from happening. With some synthetic wig spray (which is something you can make yourself) you can beat the tangle! ❤️ 

If you're on the Gold Coast, we have a shop in Parkwood where you can come in by appointment only to find your dream hair! You can book an appointment through the link below. ❤️  

Human hair wigs are made with real Brazilian human hair and our synthetic wigs are made with synthetic fibre. If you're trying to decide which is best for you, you should definitely check out this blog! It's got all the pros and cons you need to know about before making your wig purchase. ❤️❤️  

YES! 😍 You can use heat like your normally would on your own hair on any human hair wig, BUT synthetic wigs are a lil different. Our synthetic wigs are heat proof up to 180°C so make sure your heat setting is at that or below xx 

Cutting lace seems daunting but it's actually quite easy! Before cutting the lace you need to decide whether you want to glue the wig or not. We cut the lace quite close to the hairline, but not too close - leave about a cm to play with. The lace is made to blend in with your skin, if it isn't a 100% match use makeup to colour correct! The more jaggered the hairline is the better - It's more natural!

Here's a video to one of Isabel Laver installing her LFA unit! ❤️