RETURNS POLICY

RETURNS & EXCHANGES  

Here at Lace Fronts Australia we know that Purchasing a wig over the Internet can be a little scary. We try to make this process as simple as it can be to take the worry out of shopping with us. Please see the below terms and conditions for exchanging and refunding wigs with Lace Fronts Australia.

EXCHANGES

Should you wish to exchange your wig, Lace Fronts Australia will provide you with a 100% credit for the cost of the wig excluding postage. This includes shipping of the original wig back to us and shipping of the new wig you choose to you.

RETURNS

Lace Fronts Australia will accept Returns however if the item is not faulty and it is a colour, style or suitability issue you will incur a 10% restocking fee. If you have ordered through Afterpay, ZipPay or PayPal this will incur a 20% restocking fee. 

Return / Exchange requests should be made within 3 days of taking delivery. With wigs being returned within 7 days.

Lace Fronts Australia Return & Exchange Terms and Conditions:
 

Lace Fronts Australia will only accept Returns for items that are still in resalable condition and meet the following terms:

1. Items must be in Original Packaging with no Rips, Tears or Cuts to the packaging

2. Items will not have been worn except for the purpose of determining its suitability

3. Items must have all included packaging

4. Items must not be damaged or altered in anyway.

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